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العربية
Business software company serving KSA, Egypt, UAE, Qatar, Kuwait & Kuwait

Business management software built for your industry

We build and run management systems that connect orders, customers, staff, cash, reports and WhatsApp in one simple platform — for laundries, restaurants, supermarkets, salons, learning centers and service companies — and we build custom systems for any business.

Request a quoteSee an interactive example

Live in 7–14 days, with training and ongoing support in Arabic and English.

Nazzem • Command Center
Illustrative example
Active Orders
38
● 94% On-time
Ready for Pickup
14
WhatsApp Sent
Bottleneck Alert
2
Needs Attention
Health Score
91/100
Optimal Today
#1042
Abdullah Al-Mansoor • 6 items
Rack Blue B-12•Balance: 120 SAR
Ready
#1041
Sarah Al-Qahtani • Weekly Basket
Substituted item approved•Driver: Tariq En Route
Delivering (12m)
#1039
Table 4 • Waiter Assistance
7m wait — SLA breached
Daily Assistant: 8 orders ready for 3+ days — Tap to trigger pickup reminder

  • Fast rollout

    The first phase is usually live within 7–14 days.

  • Easy Arabic interface

    Built for non-technical staff on desktop, tablet and phone.

  • WhatsApp & e-invoicing

    Automatic customer messages and a certified e-invoicing provider in your country.

  • Ongoing support

    We follow up, train your team and evolve the system as you grow.

Solutions by industry

Specialized management software for every business

Choose your industry to see how we organize its workflow, or ask for a custom system if yours is different.

Why a management system?

As a business grows, notebooks and WhatsApp stop being enough

Orders start in one place, work happens in another, customers ask on WhatsApp and nobody sees the numbers. A management system brings it all into one clear cycle.

  • Scattered orders

    Calls, WhatsApp messages and notebooks — orders forgotten or duplicated.

  • Unclear operations

    You don't know where an order is or who owns it right now.

  • Customers who don't return

    No follow-up after service, so customers go elsewhere.

  • Numbers without decisions

    You see total sales but not where profit leaks.

How the system works

From the incoming order to the owner's report

A connected six-stage cycle, configured around how your business works.

  1. 01

    Capture orders

    WhatsApp, phone or website in one screen.

  2. 02

    Deliver the service

    Clear stages and an owner for every order.

  3. 03

    Notify customers

    Automatic WhatsApp messages by order status.

  4. 04

    Collect payments

    Payments, balances and tamper-proof shifts.

  5. 05

    Follow up customers

    Reminders and come-back offers for lapsed customers.

  6. 06

    Reports & decisions

    Daily and weekly reports on WhatsApp.

Works with what you have

You don't need to change everything

Nazzem can run as your complete system, or work alongside your existing POS or accounting software — adding the operations, customer follow-up and reporting you're missing without stopping work.

  • Works with your current POS or accounting system when needed.
  • Designed around how each industry really works.
  • An Arabic interface for staff and owners.
  • Short reports delivered on WhatsApp.
  • Connected to a certified e-invoicing provider in your country.
  • Training, support and continuous development.
Smart services we add to your system

More than recording orders

Tools that support daily decisions, stop waste and win customers back.

  • Daily decision assistant

    A morning message telling you what needs attention today.

    Example: 13 regular customers haven't ordered on schedule this week — send a one-tap follow-up.

  • Business health score

    A score out of 100 summarizing speed, repeat customers and collections.

    Example: Today's health score is 88/100; waiting time needs attention.

  • Waste detection

    Spot late orders, unusual discounts and loss-making orders.

    Example: 3 delivery orders worth less than the trip cost in one zone.

  • Customer recovery

    Identify unhappy or lapsed customers and suggest the right follow-up.

    Example: A customer rated 2 stars for a delay — an apology and offer are ready for review.

  • Weekly WhatsApp report

    Sales, orders, new customers and a suggested action.

    Example: 240 completed orders, 94% on time, 22 returning customers.

  • Full audit trail

    Who took the order, changed the price or collected payment — and when.

    Example: Order 1082 handed over by Ahmed with SAR 150 collected in cash.

  • Simple staff mode

    Big buttons and clear steps for non-technical staff.

    Example: Three taps to hand over an order and confirm payment.

  • Integrations

    Connect POS, payment gateways and e-invoicing.

    Example: A POS invoice triggers the customer's ready message automatically.

Interactive example

See how the order cycle works before you decide

Step through orders in laundries, supermarkets, cafes, learning centers and field services, and see WhatsApp messages, collections and reports.

Open the interactive exampleRequest a quote
ن
Nazzem • Weekly Digest
Automated system message
Weekly Operations Digest (Riyadh Main):
• Total Completed Orders: 248 (+12%)
• Average Cycle Time: 28 mins
• Recovered Customers: 19 via automated alert
• Debt Collection Rate: 96.4%
Suggested Action for Next Week: Restock packaging inventory and adjust Thursday evening shifts.
09:15 AM
Nazzem Laundry • Intake & CashierSimple Mode
Client & Order Info
Ibrahim Khalil (0551234567)
Order: #1092 • 4 items (2 Thobe + 2 Shemagh)
Rack Color
Green G-04
Balance Due
80 SAR
Advance Operational Stage:
IntakeWashReady
WhatsApp Alert Sent
Our work

Laundry management system: from notebooks to fully digital operations

We delivered a system for a laundry that controls garment intake, racks and collections, sends automatic ready messages to customers, and gives the owner full visibility from his phone.

  • Garment intake and color-coded racks
  • Automatic WhatsApp ready alerts
  • Cash and shifts with a full audit trail
Read the project details
Our clients

What our clients say

Feedback from Saudi companies we have worked with. Click any company to visit its website.

Business management software FAQ

What software does Nazzem offer?

Management software for laundries, carpet cleaners, supermarkets, restaurants, cafes, salons, car washes, cleaning and moving companies, learning centers and student housing — plus custom ERP and CRM systems for any business.

Can you build a system for a business that isn't listed?

Yes. We start with a session to understand how you work, then propose a suitable system and send a written quote with phases and timeline.

How much does management software cost?

It depends on your business, branches, users and modules. Contact us and we'll send a clear quote with no hidden costs.

Is it compliant with e-invoicing in Saudi Arabia?

We connect the system to an e-invoicing solution compliant with ZATCA's Fatoora platform, to the approved systems in Egypt, and to an accredited provider in the UAE when the mandate starts.

Does it work on mobile?

Yes. It runs in the browser on desktop, tablet and phone, and can be installed on the home screen like an app.

How long does it take to go live?

The first phase is usually live within 7–14 days; larger custom systems are delivered in phases over a few weeks.

Do you provide training and support?

Yes. We train your team hands-on and provide support on WhatsApp and phone, plus continuous development.

Which countries do you serve?

Saudi Arabia, Egypt, the UAE, Qatar and Kuwait — we implement and support systems remotely.

Ready to organize your business?

Tell us about your business and its biggest bottleneck, and we'll send a system outline and a written quote.

Request a quoteChat on WhatsApp+966 54 598 0507